Privacy Policy

1. Introduction

At stackotter ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Payment information (processed securely through Stripe)
• Code and repository data you choose to analyze
• Usage data and analytics
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new products and features

4. Code Data Processing

Your code is processed securely and is never used to train our AI models without explicit consent. Enterprise customers have the option for on-premise deployment where code never leaves their infrastructure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting support@stackotter.dev.

6. Security

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and SOC 2 Type II compliance.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@stackotter.dev.